The challenge

The organisation had Microsoft 365 E5 licences but no structured plan to use them, and could not show the board how its security posture was improving.

What I delivered

• Baselined Microsoft Secure Score and Compliance Manager and prioritised actions by risk and effort
• Built a quarter-by-quarter uplift roadmap with clear owners
• Automated configuration and reporting with PowerShell (Exchange Online and Security & Compliance modules)
• Ran quarterly service reviews with technical and executive stakeholders
• Produced runbooks and SOPs for operational handover

Outcome

Measurable, reported improvement in security and compliance posture, and better value from existing licences.

Technologies

Secure Score · Compliance Manager · Defender XDR · PowerShell · ITIL 4

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